Privacy Policy
At Sleep Wize, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website and services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of data we may collect include:
- Personal Information: This includes information that you provide directly, such as your name, email address, phone number, billing address, and payment details when you make a purchase or sign up for our newsletter.
- Non-Personal Information: This includes data collected automatically, such as your IP address, browser type, device type, location, and browsing behavior on our website. We use cookies and similar technologies to gather this data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment and shipping.
- To improve our website, products, and services based on your feedback and usage.
- To communicate with you, including sending order updates, promotional offers, and other marketing communications (with your consent).
- To personalize your experience and provide you with tailored content and product recommendations.
- To analyze trends, track website usage, and improve the overall user experience.
- To comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us deliver services, such as:
- Payment processors to handle transactions securely.
- Shipping and logistics providers to deliver products to you.
- Marketing and advertising partners to assist with promotions and advertisements (only with your consent).
- Law enforcement or regulatory authorities when required by law.
These third-party providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may limit your ability to use some features of our website.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We use secure payment gateways and encryption technologies to safeguard sensitive information, such as credit card details. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal data. If you would like to update your information, unsubscribe from our marketing emails, or request that we delete your account, please contact us at info@sleepwize.com.
You also have the right to object to or restrict certain processing activities, such as receiving marketing communications. You can opt-out of email marketing at any time by following the unsubscribe link in the emails we send.
7. Third-Party Links
Our website may contain links to third-party websites, products, or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the data as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@sleepwize.com
Thank you for choosing Sleep Wize. We are committed to protecting your privacy and providing you with a secure and positive shopping experience.